Allocator Agent — support and help

Allocator Agent is C8's AI portfolio-construction and risk-analytics assistant for asset managers, wealth managers and investment teams. This page covers what it does, how to get started, and how to reach us.

What the agent does

It works on listed funds and securities you name, or on your own return or NAV series. It is decision support only: it does not give personal investment advice, forecast returns, execute trades or monitor compliance.

Getting started

  1. In Microsoft 365 Copilot or Microsoft Teams, open Apps, search for Allocator Agent and choose Add. If your organisation restricts new apps, your IT administrator can deploy it from the Microsoft 365 admin center under Settings → Integrated apps.
  2. Name the funds you are considering — tickers, ISINs or fund names — and ask your question, for example “Build a risk parity portfolio from VWRL.LSE, AGGG.LSE and IGLN.LSE in GBP”, or with limits, “Build a mean-variance portfolio from VWRL.LSE, AGGG.LSE, IGLN.LSE and EMIM.LSE in GBP with a 10% drawdown limit and at most 40% in any holding”. The agent loads their daily price history from C8’s market data; there is nothing to upload. Results come back with a result id (res_…) you can ask about again.
  3. To use your own series instead — unlisted funds, in-house NAVs or an export from your data provider — ask for an upload link and upload a spreadsheet or CSV: dates in the first column, one instrument per column. The agent gives you a dataset id (ds_…) to ask with, e.g. “Build a risk parity portfolio on ds_…”. To try this first, use our sample file: six illustrative asset classes over three years of daily NAVs. The series are synthetic, so figures computed from them are not market data.
  4. Type help at any time for the full list of things the agent can do.

In Claude and ChatGPT

  1. Subscribe — US$199 per user per month after a 30-day free trial; cancel any time: start your Allocator Agent trial. Use the email address you will sign in with.
  2. Claude: open Settings → Connectors → Add custom connector and paste https://api.c8-technologies.com/allocator/mcp.
    ChatGPT: add the same address as a custom connector under Settings → Apps & Connectors (your ChatGPT plan must allow custom connectors).
  3. Sign in with your email and the one-time code we send you, then ask, for example “Build a risk parity portfolio from VWRL.LSE, AGGG.LSE and IGLN.LSE in GBP”.

The address is the same for every customer and is not a secret; there is no key to copy.

What happens to your data

Details: Allocator Agent privacy notice.

What you need

This app requires an active subscription. Please reach out to your administrator to get a subscription. For more information, contact our support team at the address below.

Common questions

Do I have to upload anything? No, not for listed funds and securities: name them and the agent loads their history. Upload only when you want to use your own series.

How long is my data kept? Uploaded series, results and job records are kept for 24 hours so that follow-up questions work, then deleted. Holdings quantities and portfolio values are never stored.

The agent says a result or dataset was not found. Ids expire after 24 hours. Ask again naming the funds, or upload your series again and repeat the request with the new id.

A constraint set cannot be met. The answer says so and how close the engine got. Loosen the tightest limit, usually the drawdown or turnover cap, and try again.

The app is not in our Teams or Copilot app list. Your tenant may restrict new apps. Ask your IT administrator to deploy it from Integrated apps in the Microsoft 365 admin center.

Contact support

Email: support@c8-technologies.com

We aim to reply within one business day, Monday to Friday.

C8 Technologies — please include the question you asked the agent and any dataset or result id it gave you.

Privacy and terms

Your data stays private and is never used to train AI models. See the privacy notice and the terms of use that govern the Allocator Agent.